Carrier believes the likelihood of this occurring is low, however out of an abundance of caution, Carrier has decided to initiate a rework in Australia which will resolve the potential safety risk.Ĭarrier is strongly committed to the safety of its customers and is cooperating with the relevant Government and regulatory bodies to initiate and carry out this program. If the fan motor fails, the outdoor condensing unit may have a risk of fire, which may result in property damage and/or personal injury. However, Carrier believes there may be similarities between the North American units and the units sold in Australia that may have the potential to render the fan motor component susceptible to the same type of failure that has been observed in the impacted units. The Carrier-branded units which are distributed in Australia are manufactured by a different entity to the manufacturer of the North American units. None of the reported incidents in the North American units caused any personal injury or property damage. This rework program is being implemented in response to a potential safety issue regarding fan motors which have reportedly failed in a small number of similar units in North America.
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